ICT Support Engineer - (Regional Business Enablement)
Bidvest Prestige
Emona, KwaZulu-Natal
Permanent
Posted 23 April 2026
- Closing Date 30 April 2026
Job Details
Job Description
ROLE PURPOSE
Maintain business applications to support Innovation in alignment with the IT strategy.
MAIN OUTPUTS
- Provide input and implement plans regarding Bidvest Prestige’s Application Architecture Strategy
- Emphasis on Innovative solutions to increase operational efficiency specifically around Mobility and the implementation thereof
- Maintain applications to support operational and mobility requirements of Prestige contracts
- Remediation of system failures, logging all failures, documenting work procedures and system configuration.
- Installation, administration, and configuration of business applications
- Maintain system backups and recovery
- Ensure that Bidvest Prestige software complies to licensing agreements
- Providing telephonic, remote, and onsite IT support at a 2nd line level as well as user training where required
- Determining software and hardware requirements to provide solutions to problems
- Ensuring efficient use of applications and equipment
- Ensuring company policies & procedures are adhered to
- Liaise with 3rd party vendors to resolve escalated incidents, problems, and queries
- Ability to communicate technical information at all levels
QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:
- Formal Qualification in Information Technology and / or relevant experience and successful track record
- SQL, Microsoft DevOps, Power Apps and Flow Certification, C-Sharp Preferred
- Grade 12
- Code 08
- MS Excel ,MS Word, MS PowerPoint, MS Project & MS Outlook and D365
FUNDAMENTAL COMPETENCIES
- Result Oriented
- Attention to Detail
- Customer Focus Teamwork & Partnering
- Deadline Driven & Highly Motivated
- Managing Change
- Decisiveness
- Relationship Building
- Stress Tolerant
- Interactive Reasoning
- Problem Analysis
- Good Written Communication
